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Your main server goes down and your business production comes to halt. Do you have a plan of action? Is your business prepared for such events?
...read the whole article...
Problem: Monday morning and the server does not start.
Technologies used: itAMPM BDR system, MXLogic email caching utility
Managed Service Contract: Gold Level
Senior Techinicain in Charge: Raymondo Manriquez
Downtime: 3 Hrs.
Data Loss: None
Disaster Recovery Cost Labor: $0
 When confronted with this type of disaster, itAMPM is there to keep your business moving forward by protecting vital business data and to keep your network healthy and up to date. For this case of a Domain Controller with an Exchange Server Role that has unexpectedly shutdown, the customer had all the neccessary services and equipment to minimize business downtime due to a server crash. The server had two redundand power supplies, both of them went bad. Later it was found out that the building had scheduled electrical work during the weekend, however office managers did not inform itAMPM to remotely turn off the servers during the weekend. Having a full managed GOLD service plan with a BDR unit and MXLogic's email caching service, the client was abel to continue working on a virtualized server until the damaged server was repaired and put online.
Senior Technician in charge
Ray Manriquez
ray@thevgroup.com | 
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